How we collect, use and protect your personal information.
Ansons Law, Ansons Solicitors and Ansons are trading names of Ansons Solicitors Limited ("Ansons", "we", "us" or "our"). We are committed to protecting your privacy. This notice explains what personal information we collect, how we use it, who we share it with, and the rights you have in relation to your personal information.
This notice applies to personal data we collect through our website (www.ansons.law), through our offices, by phone, by post, or through any of our digital tools (such as our online conveyancing quote calculator).
This notice should be read alongside our Cookies Policy, which sets out how we use cookies and similar technologies on our website.
Ansons Solicitors Limited is the data controller for the personal information we hold about you. This means we are responsible for deciding how and why your personal information is processed.
Our company details are:
If you have any questions about this notice or how we handle your personal information, please contact us at info@ansons.law.
We may collect and process the following categories of personal information about you:
| Category | Examples |
|---|---|
| Identification details | Name, date of birth, ID document details (e.g. passport, driving licence) |
| Contact details | Address, email address, phone number |
| Financial details | Bank details, source of funds documentation, transaction details (where relevant to your matter) |
| Matter information | Information you provide to us in connection with your legal matter, including documents and correspondence |
| Website information | Pages visited, IP address, device and browser information, content of any forms you submit, cookie data |
| Marketing preferences | Your subscription status and any opt-outs you have notified to us |
| Special category data | Where relevant to your matter, we may collect sensitive information such as health information or details of criminal convictions. We will only do so where there is a clear lawful basis under UK GDPR. |
We collect personal information in a number of ways, including:
Under UK data protection law, we must have a valid lawful basis to process your personal information. The main reasons we use your personal information, and our lawful basis for doing so, are set out below.
| Activity | Purpose | Lawful basis |
|---|---|---|
| Providing legal services to you | To carry out the work you have instructed us on, communicate with you, manage your file, and meet our regulatory obligations | Performance of a contract; legal obligation; legitimate interests |
| Marketing to existing clients | To send you relevant updates about our services, legal developments and firm news | Legitimate interests (you can opt out at any time) |
| Marketing to prospective clients and third parties | To respond to enquiries and provide information you have requested | Consent |
| Website analytics and improvement | To understand how our website is used and improve performance | Consent (via our cookie banner) |
| Anti-money laundering and identity checks | To meet our regulatory obligations under the Money Laundering Regulations and SRA Code of Conduct | Legal obligation |
| Recruitment | To consider applications and manage the recruitment process | Consent; legitimate interests |
Where you are an existing client, we may contact you with marketing material on the basis of our legitimate interests. We have carried out a legitimate interest assessment and we believe this is appropriate given the nature of our marketing activity. Our standard Terms and Conditions of Business explain this practice.
You have the right to opt out of marketing at any time. To opt out, click the unsubscribe link at the bottom of any of our marketing emails, or contact us at the email address above. We will action any opt-out request promptly.
Where we contact prospective clients or third parties (such as surveyors, estate agents and banks) for marketing purposes, we will do so on the basis of consent or another appropriate lawful basis.
We will only share your personal information where it is necessary, lawful, and appropriate. We may share it with:
We require all third parties to whom we transfer your personal information to respect its security and to treat it in accordance with the law.
We do not sell your personal information to anyone.
Some of the third parties we use (for example, HubSpot and Google Analytics) may transfer your personal information outside the UK. Where this happens, we ensure that appropriate safeguards are in place, such as the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or transfers to countries deemed adequate by the UK Government.
We will only keep your personal information for as long as is necessary for the purposes we collected it for, including to meet our legal, regulatory or accounting obligations.
Our retention periods are set out below. In some cases we may keep your information for longer where there is a legal or regulatory requirement to do so, or where it is reasonable to do so for the purposes of dealing with potential claims.
| Type of record | Retention period |
|---|---|
| Wills, Lasting Powers of Attorney (LPA) and Probate files | 15 years from the closure of the matter |
| All other client matter files (including conveyancing, family, dispute resolution, employment and corporate matters) | 7 years from the closure of the matter |
| Anti-money laundering and identity verification records | In line with the retention period of the related matter file (or longer where required by law) |
| Marketing and CRM records | Until you opt out, or for a reasonable period after your last interaction with us |
| Website analytics data | Up to 26 months in line with Google Analytics defaults |
| Recruitment records (unsuccessful candidates) | Up to 12 months from the recruitment decision |
We have appropriate technical and organisational measures in place to protect your personal information from accidental loss, unauthorised access, use, alteration or disclosure. These include access controls, encryption, secure data storage and regular staff training.
We also have procedures in place to handle any suspected personal data breach, and we will notify you and the Information Commissioner's Office where we are legally required to do so.
Under UK data protection law, you have a number of rights in relation to the personal information we hold about you. These include:
To exercise any of these rights, please contact us at info@ansons.law. We may need to ask you for proof of identity before we can deal with your request.
If you are unhappy with how we have handled your personal information, please contact us in the first instance and we will do our best to put things right.
If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK regulator for data protection. The ICO can be contacted at ico.org.uk or on 0303 123 1113.
Our website uses cookies and similar technologies. For full details of the cookies we use, the lawful basis for using them, and how to manage your cookie preferences, please see our Cookies Policy.
We may update this notice from time to time to reflect changes in our practices, our service offerings, or in legal requirements. The "last reviewed" date below shows when this notice was most recently updated.
If you have any questions about this notice, or about how we handle your personal information, please contact us:
Last reviewed: May 2026.
